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Toward Benchmarking in Healthcare Chaplaincy and Pastoral Care in Australia

Boddé, Ree (2008) Toward Benchmarking in Healthcare Chaplaincy and Pastoral Care in Australia. Australian Journal of Pastoral Care and Health, 2 (2). pp. 1-13. ISSN 1836-8476

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Publisher's URL: http://www.hccvi.org.au/


In the increasingly strong drive towards cost containment, health care chaplaincy in Australia is
under pressure to justify its value to health care. Historically chaplain–patient ratios have been used
to measure the distribution of pastoral care resources. Recent studies conclude, however, that a
chaplain–patient ratio is out of step with the current range of contexts in which health care chaplains
now operate. Furthermore chaplain–patient ratios fail to identify and quantify direct and indirect
components of pastoral care work. A review of the health care literature found that a time-per-task
measurement provides a more empirical measure of the utilisation of current pastoral care resources,
particularly when linked with a minimum data set. Numerous workload measurements developed by
medical social work, nursing and pastoral care are explained. A number of quantitative measures
using the HCCVI minimum data set are proposed.

Item Type: Published Articles
Repository Version: Published Version
Keywords: benchmarking, minimum data set, allied health, chaplaincy, workload, measurement.
Fields of Research: 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111709 Health Care Administration
22 Philosophy and Religious Studies > 2204 Religion and Religious Studies > 220401 Christian Studies (incl. Biblical Studies and Church History)
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970111 Expanding Knowledge in the Medical and Health Sciences
Type of Activity: Applied Research
Subjects: D - Pastoral Studies
College/Association with University of Divinity: Other University of Divinity
Depositing User: Dr Ree Boddé
Date Deposited: 17 Apr 2014 03:15
Last Modified: 19 Jun 2014 05:37
URI: http://repository.divinity.edu.au/id/eprint/1411

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